Hello and welcome to your Streams ! From here, you can create groups, add people into a group, start a conversation with a teammate or group, and interact around shared emails. Create a Group: Click on the “+” icon at the top to Create a group. To add team members into your group, simply start typing their names in the Members field. Start a Conversation: To start a conversation with a teammate, simply @mention them. For example, @john, @linda. To start a conversation with a group, navigate to that groups’ Stream, and post a message there. All members of that group will see your message. In addition, you can create a common Note, Task or Event for a group. To learn more about how to use Streams https://www.zoho.in/mail/help/streams.html Or watch this short video about Streams https://www.youtube.com/watch?v=Kd4i-NqzU5Y Interact Around Shared Emails: If an email is shared with you, you will see it under the “My Stream” tab in Home. From here, you can interact with your team “behind the scenes”, and reply once you come to a consensus. You can read more about Email Sharing here https://www.zoho.in/mail/help/email-sharing.html